How often do you say 'yes' to things you don't want to do? We often feel pressure to help others. We worry that people will have a bad opinion of us if we say 'no'. But, can refusing to help actually be better for both of you? This is a model lesson from Voices for teachers of adult learners of English. We'll be discussing how clear communication can improve your relationships and help you feel more confident, and less stressed. Join us to find out how this important life skill can make a fascinating and powerful English - and life - lesson.